At CubicCode, we strive to provide the highest quality services and customer satisfaction. However, if you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the terms under which refunds are granted for the services provided by CubicCode.
1. Website and Web App Development
1.1 Initial Deposit
An initial deposit is required to begin work on any website or web app development project. This deposit is non-refundable once the project has commenced.
1.2 Project Milestones
Refunds for payments made on project milestones will be considered based on the work completed up to the point of the refund request. If the project is terminated by the client before completion, we will bill for the work completed up to that date, and any remaining funds will be refunded.
1.3 Project Completion
Once a project is completed and delivered to the client, no refunds will be issued. Clients are encouraged to thoroughly review the project during the development phase and provide feedback to ensure satisfaction.
2. Digital Marketing Services
2.1 Service Fees
Fees paid for digital marketing services, including SEO, social media marketing, and content marketing, are non-refundable once the service period has commenced.
2.2 Cancellation
Clients may cancel digital marketing services at any time by providing written notice. Services rendered up to the date of cancellation will be billed accordingly, and no refunds will be issued for services already performed.
3. Courses, Training, and Upskilling
3.1 Course Fees
Fees paid for courses, training sessions, and upskilling programs are non-refundable once the course or program has begun.
3.2 Cancellation and Rescheduling
Clients may cancel or reschedule their enrollment in a course or training session up to 7 days before the start date for a full refund. Cancellations made within 7 days of the start date are non-refundable. Rescheduling requests made within 7 days of the start date will be accommodated based on availability but are subject to a rescheduling fee.
4. Other Services
4.1 Service Fees
Fees for other services provided by CubicCode, including consulting, technical support, and custom software solutions, are non-refundable once the service has commenced.
4.2 Service Satisfaction
We aim to ensure customer satisfaction and will work with clients to address any concerns or issues with the services provided. Refunds for other services will be considered on a case-by-case basis at the sole discretion of Cubiccode.
5. How to Request a Refund
If you believe you are eligible for a refund, please contact us with your request at:
- - **Email:** info@cubiccode.in
Please include the following information in your refund request:
- Your name
- Contact information
- Invoice number
- Reason for the refund request
- Any supporting documentation or evidence
We will review your request and respond within 14 business days.
6. Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Refund Policy, please contact us:
By email: info@cubiccode.in
By using our services, you hereby consent to our Refund Policy and agree to its terms.